The Eisley

It's terrible, they never gave parking for our cars, next to us even for one car. I'm pregnant and it's hard for me to go around the apartment, my parking is on the street, which is constantly occupied by others, and I have to wait 2-3 hours for a tow truck. Although others are given 2 parking lots in front of their windows. Within a month, 2 cars were stolen and the windows of at least 4 cars were smashed. no protection. complete chaos. In the office, they answer "The world is not perfect". I am very angry and I am waiting for at least some action from the apartment authorities!

This place is a disaster and I would NEVER recommend this to anyone. While the leasing staff is nice, the complex itself is an absolute disaster. We had such a negative experience that my partner and I moved out 1 month early and just paid the remainder of the lease for our own peace and sanity. Where to begin...well when we moved in we were promised a gated parking spot only to find we were given street parking. This was our number 1 concern when viewing here and were promised a gated spot when signing. Our car has since been broken into over 5 times. If you drive a kia good luck - several kia were stolen or dumped in our complex. One car in particular was dumped and left on for over 3 days before someone did something. Since then the construction workers have taken over our spot and we could not do anything about it. Secondly, cockroaches! Be prepared. When we moved in we were surprised to find a dead cockroach in our unit on the kitchen floor. By reading other reviews it seems we're not the only ones and seems to be a recurring issue. We reported it and they had claimed to sign us up for our house to get sprayed. We had left and took our dogs the day they were suppose to come but to my surprise they never came! (We have cameras on the front door so we were checking all day) We ended up having to go purchase the materials ourself and bomb the house. They had nothing to say and were speechless when I confronted management about this. So ridiculous! These apartments are also very cheaply built. Don't let the pictures deceive you! Our "brand new" fridge broke TWICE within 3 months. The best part to this was their solution to this problem was instead of having having it repaired or switching it out with a different fridge, they had us remove our food and walk it down the hall to an empty unit. We had to go back and forth for THREE WEEKS just to get things from the fridge in the other empty unit. They finally ended up coming and switching it out with another unit after I threatened to break the lease and seek legal action - the only problem was the fridge that they swapped it with also broke with the same exact issue a few weeks later. Mind you this was only 1 month after moving in and we are the 1st ones to live in this unit. The caulking in the bathrooms and counters is completely cracking already. The water pressure also sucks in the showers! It's ridiculous, disgusting and embarrassing how dirty this complex is. I stopped bringing guest to our apartments for this reason. The dog poop is everywhere and they literally don't do anything about it. People just let their dogs poop anywhere without cleaning up and have zero disregard for it. At one point, there was a HUGE pile of BLOOD on our staircase that they took over 3 weeks to clean and only did so after I complained multiple times and raised concerns over it being a biohazard (see attached photo - if you don't see it below you can see the picture by clicking into the eisley photos from the page and scroll to the bottom). They tried claiming it was wine, but it doesn't take a rocket scientist to take one look at it and tell that it was indeed blood. Also the garbage - I'm not sure where to start. Garbage cans are constantly overflowing and they only change them when you complain. The hallways are disgusting because the valet trash service. They NEVER clean the hallways! Literally never. I have spiderwebs dropping down from the roof and dust and grime everywhere from the trash service. Lastly, after 1 week of living here the police showed up at the gates downstairs asking to be let into the gates. We let them in but to our surprise they had to kick the front door down to one of the neighboring units and demanded everyone stay in their apartment units for safety. To this day we're not sure what happened but the front door and side paneling have not been repaired to this day. Such an eyesore to walk by but at this point that was the least of our concerns. Let this be your sign to stay as far away from this complex as possible!

This is the fourth month of me & my partner staying at this apartment. I cannot wait till our lease ends so we can move out of this place. I’m 4 months pregnant & the neighbor living above us, third floor were smoking weeds all days & all nights. I’m pregnant & I’m super vulnerable to smell & that stupid neighbor above me is driving me headaches everyday when they smoke weeds. These apartments were poorly built so smell like weeds can gets into your room very strongly. I see that smoking weeds in the Eisley apartment is prohibited. I already reported but nothing changed and neighbor still smoking weeds till now while I was writing this review. Lastly, like others were saying that these apartments has roaches & that is true! I was shocked that these were newly built apartments but it has roaches everywhere. One night, me & my partner were sleeping in our bedroom and there was a roaches jumping out of nowhere onto my partner leg. Please do your research & don’t live here. Do not let their tour around the apartment fool you. There are better places out there. We were paying $2k plus a month for 1 bedroom and it is not worth it.

They lure you in the promise of excellent service and amenities but once you move in you see the quality decline. The fridge of towels and drinks is no longer stocked, the hand sanitizer and disinfectant wipes are always empty, security is just theatrics. They recently STOPPED EVERYONE'S AUTOPAY and failed to notify anybody so now they are threatening legal action for delinquent payments. Do not move here! We will be moving out once our lease expires.